These terms of sale (hereinafter the "Terms") govern the contractual relationship between Onlyskies-Jets — Lukas Rérat, a sole proprietorship located at Rue de l'Eglise 18, 2900 Porrentruy, Switzerland, IDE CHE-216.509.546 (hereinafter "Onlyskies-Jets", "the Broker") and any individual or legal entity (hereinafter "the Client") requesting its brokerage services for the charter of a private aircraft. Any service order implies full and unreserved acceptance of these Terms, which prevail over any other document unless otherwise agreed in writing.
Onlyskies-Jets acts exclusively as an intermediary / broker between the Client and third-party air operators holding an air operator's certificate (AOC) issued by the competent authority. Onlyskies-Jets is neither an air carrier nor an aircraft operator, and does not itself operate any flight. The air transport contract is concluded directly between the Client (or the principal) and the selected air operator, who remains solely responsible for the performance of the flight, compliance with safety standards and applicable aviation regulations.
The process for requesting a quote, confirming, and paying is described in detail in Onlyskies-Jets' Purchase Policy, which forms an integral part of these Terms.
The price communicated to the Client includes the charter cost invoiced by the air operator as well as, where applicable, Onlyskies-Jets' brokerage fees. Prices are expressed in [CHF/EUR], all taxes included unless otherwise stated, and are subject to change until firm confirmation of the booking, in particular depending on aircraft availability, fuel prices, airport and navigation taxes, and any additional costs (waiting hours, crew overnight stays, special catering, etc.).
The total price is payable in a single instalment: no partial deposit is offered, full payment being required to confirm the booking, in accordance with the terms specified in the Purchase Policy. The Client must send Onlyskies-Jets proof of payment (bank transfer confirmation or credit card payment confirmation). Failure to pay in full before confirmation entitles Onlyskies-Jets, or the air operator, to cancel the booking without notice, with any sums already paid being retained under the conditions set out in the Refund Policy.
It is the Client's responsibility to provide accurate and complete information (passenger identity, valid travel documents, required visas, customs declarations) and to ensure that each passenger holds the documents necessary to enter the destination territory. Onlyskies-Jets cannot be held liable for a refusal of boarding or entry resulting from missing or invalid documents.
Cancellation and refund conditions are detailed in Onlyskies-Jets' Refund Policy. These conditions take into account both Onlyskies-Jets' brokerage fees and the contractual conditions specific to each air operator, which may vary from flight to flight and will be communicated to the Client before confirmation of the booking.
8.1 As a broker, Onlyskies-Jets undertakes to exercise reasonable care in selecting the air operators proposed and in faithfully transmitting information between the parties.
8.2 Onlyskies-Jets is not responsible for the performance of the flight, delays, cancellations, diversions, lost luggage or incidents occurring during the flight, such events being the exclusive responsibility of the operating air operator, under the conditions set out in the Montreal Convention of 28 May 1999 and/or the regulations applicable to the operator concerned.
8.3 Onlyskies-Jets' liability, when engaged in respect of its brokerage mission, is limited to the amount of the brokerage fees received for the service concerned, except in the event of gross or intentional misconduct.
8.4 Onlyskies-Jets does not guarantee the availability of a specific aircraft and reserves the right to offer an aircraft of an equivalent category in the event of unavailability, subject to the Client's agreement.
It is the Client's responsibility to check the coverage of their personal travel and cancellation insurance. Onlyskies-Jets may, upon request, direct the Client to third-party cancellation insurance solutions, without this constituting an obligation or commitment on its part.
Neither party may be held liable for non-performance or delay in the performance of its obligations resulting from an event of force majeure within the meaning of Swiss case law and practice (in particular weather conditions, closure of airspace, strike, health restrictions or a decision by a public authority).
The processing of the Client's personal data is governed by Onlyskies-Jets' Privacy Policy, available on request or on the company's website.
Any complaint must be sent in writing to Contact@onlyskies-jets.com within a reasonable time following the event giving rise to the complaint. Onlyskies-Jets undertakes to acknowledge receipt and respond within [30] days.
These Terms are governed by Swiss substantive law, excluding conflict-of-law rules and the Vienna Convention on Contracts for the International Sale of Goods. For consumer Clients domiciled in the European Union, the mandatory consumer protection provisions of their country of residence, where applicable, remain reserved. Any dispute falls under the exclusive jurisdiction of the courts of the Canton of Jura, subject to mandatory legal venues applicable to consumers.
Should any clause of these Terms be declared void or unenforceable, the other clauses shall remain in full force and effect. The fact that Onlyskies-Jets does not enforce a Client's breach of any of its obligations shall not be construed as a waiver of the right to enforce it thereafter.
