OnlySkies

Purchase Policy

Last updated: 11 September 2026

1. Quote request

Every booking begins with a quote request sent to Onlyskies-Jets (by email, phone, social media or online form), specifying: desired departure and arrival airports, planned dates and times, number of passengers, desired aircraft category if applicable, and any special requirements (oversized luggage, pets, catering, accessibility).

2. Preparation and validity of the quote

Based on this information, Onlyskies-Jets consults its network of certified air operators and sends the Client one or more proposals detailing: the proposed aircraft, the total price payable, the applicable cancellation conditions and the validity period of the offer. The identity of the selected air operator is communicated to the Client upon final flight confirmation, in accordance with Article 7. Unless otherwise stated, a quote is valid for [24] hours, as charter rates can change rapidly depending on aircraft availability.

3. Booking confirmation

The booking becomes firm and final upon receipt by Onlyskies-Jets of (i) the Client's written acceptance of the quote and (ii) full payment as set out in Article 4, accompanied by the corresponding proof of payment. Before this confirmation, no aircraft is guaranteed.

4. Payment

Unless specific conditions are stated in the quote, the total amount of the accepted quote is payable in a single instalment and must be paid in full to confirm the booking. No partial deposit is offered. The Client must send Onlyskies-Jets proof of payment (bank transfer confirmation or credit card payment confirmation) as soon as it is made, this proof being a condition for final confirmation of the booking.

5. Payment methods

Payments may be made by bank transfer or credit card. No booking is guaranteed until full payment has been received and the corresponding proof of payment has been sent to Onlyskies-Jets.

6. Required documents

The Client undertakes to provide, within the requested time frame, the information and documents necessary to establish the passenger manifest: full identity, date of birth, number and validity of each passenger's ID card or passport, as well as any travel document required (visa, authorisation) for the destination concerned.

7. Issuance and final confirmation

Once full payment has been received and passenger documents submitted, Onlyskies-Jets sends the Client final flight confirmation, including the operator's contact details, the aircraft registration, final schedules and practical information (boarding location, FBO, crew contact).

8. Post-booking modifications

Any modification request after confirmation is handled in accordance with Article 6 of the Refund Policy and may result in fees or a price change depending on availability.

9. Customer service

For any question relating to a request in progress or a confirmed booking, the Client may contact Onlyskies-Jets at contact@onlyskies-jets.com.

Onlyskies-Jets — Lukas Rérat · CHE-216.509.546
Rue de l'Église 18, 2900 Porrentruy, Switzerland
contact@onlyskies-jets.com